How to Fix eDiscovery PST Export Tool Failed to Load Status Error?
Microsoft Office
365 is a subscription based cloud application providing assistance in various
fields like business; education, medicine; information technology and etc.however;
there are many situations where users need to save their data from O365 cloud platform
to on-premises. For this, Microsoft has provided eDiscovery PST Export Tool,
which searches, analyses and export Office 365 mailbox to Windows Outlook
supported PST format. But many organisations have complained about the tool
showing eDiscovery PSTExport tool failed to load status error. The following
blog will describe about the reasons for occurrence of such error and solutions
to fix this error..
Though
Microsoft’s eDiscovery PST Export Tool is used for saving Exchange Online
mailbox to PST, but it is not the recommended solution due the reported
eDiscovery PST Export Tool error: “Failed to load status”, which resulted in
failed migration process, as stated by many users. After a deep analysis, it is
found that there are many organisations who have reported this eDiscovery
failed to load status error, as displayed below:
Scenario 1:
I need some important mailboxes from my Office 365 account to PST so that I can
access them in Outlook on my local system. I tried to do it using eDiscovery
PST Export Tool but it terminated with the error “failed to load status”. After
a few failed attempts, finally I got them saved at my desktop, but with the
following status:
On checking, it was found that only a few
mailboxes data was saved and it failed load data from other mailboxes. I tried
to find the error via different commands, but failed to get the reason for this
error. Can someone please help me fix this PST Export Tool failed to load
status error, as I need the solution at the earliest. Thanks!
Scenario 2: While
trying to migrate Exchange Online mailboxes to PST using eDiscovery Export
Tool, we received an error: failed to load status. This is not the first time
that we are doing O365 to PST migration using eDiscovery Tool, but this is the
only time that is failed to perform the migration and showed this error. And
the most annoying thing is that I don’t have any idea, whether my request is in
queue or is has failed completely. I need to migrate my Office 365 to PST very
urgently, so I am looking forward to some alterative solution. If someone knows
the solution, then please suggest me the same, ASAP. Thanks in advance.
What exactly is eDiscovery PST Export
Tool Error : Failed to Load Status
eDiscovery PST Export
Tool is used for saving O365 cloud mailboxes data to PST on a local system. But
there are many situations where this process interrupts intermittently and
fails to work and displays the error message.
There are other times too, when it doesn’t display the error, but fails
due to the following reasons:
- The search result consists of corrupted PST files, not suitable for migration
- When there are large mailboxes, then eDiscovery Tool fails to load the entire mailbox data and doesn’t even show the process status.
There are many situations where eDiscovery Tool fails to perform properly and shows the “eDiscovery PST Export Tool Error : Failed to load status”message. Some common reasons for such failure are :
- You need to use IE 9.0 or later edition for this tool to work, otherwise it will show error.
- It will not work without installation of Microsoft .NET Framework 4.5 in your system.
- When Third party browsers don’t have Click Once browser extension installed.
- Local Intranet zone settings are not configured in Internet Explorer
- The tool can export data not more than 50GB per mailbox, and crashes when the size exceeds the permitted limit.
Is there any Workaround available?
In the situations
when eDiscovery export tool has failed to migrate Office 365 mailboxes to PST,
users start looking for its alternative solution. Office 365 Backup is a smart tool that supports easy and effective
solution for transferring data from O365 cloud storage to multiple formats. The
tool supports conversion of all emails, contacts and calendars data from
Exchange Online account to PST file. Moreover, it also supports to save O365
emails to other popular formats like PDF, EML, MSG and MBOX.
Working with
Office 365 software is quite easy for both technical and non-technical users. Now
they can simply move cloud data to local system without any efforts. It
supports Application Impersonation option that allows organizations to move
their company’s user accounts data from Office 365 admin account to any
supported format in bulk. It is Windows based application and is suitable for
all Windows based OS – 10, 8.1, 8, 7 XP etc. It provides simple steps to help
users easily migrate O365 data to PST, PDF, EML, MSG and MBOX, as showing in
below image :
Conclusion
There
are many times when users face issues regarding eDiscovery PST export toll
failed to load status error and need some alternative solution to fix this
error. Office 365 backup tool is a helpful solution for them that will help
them come out of this trying situation and fix the error. For them, Its FREE
demo edition is also available to check its working capacity. With FREE demo,
users are allowed to save first 100 emails and 25 other items from cloud
storage to local system.
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